Comments on: Swinton spam, Its-not-4me

By: Brian

Brian — Mon, 24 Jan 2011 19:17:55 +0000

I’ve noticed that they call up to my house, EVERY-TIME with different names… (Once it was “Jim Bob”) I mean seriously, who would really be named that?
Unfortunately I’m still on their “calling” list. although I definitely want removed.

By: Ernest

Ernest — Wed, 16 May 2007 10:14:01 +0000

They’re at it again – by phone, email and smoke signals!! Swinton, please stop spamming the hell out of everyone.

By: Kevin

Kevin — Mon, 02 Apr 2007 15:25:58 +0000

Ernest, I totally agree.

By: Ernest

Ernest — Mon, 02 Apr 2007 08:51:21 +0000

Kevin, to some extent you’re right about the systems and I don’t mind that do much. However, receiving email spam and phone calls from companies who I have requested not to contact me [and believe me, I very carefully requested for them to stop], is simply not acceptable.

If they take the responsibility of collecting personal data, they should have the responsibility not to abuse it…IMO.

By: Kevin

Kevin — Fri, 30 Mar 2007 19:35:12 +0000

George,

I would tend to agree with ‘Creased’, in so much that it is invariably the systems which drive the outbounding and in some cases they just aren’t sophisticated enough to stop re contacting customers or identifying obviously fictitious names!

By: Creased

Creased — Fri, 30 Mar 2007 17:26:39 +0000

I’ve worked in a call centre and the dialling system we used gave you the persons details the split second they picked up, so if the person was Mickey Mouse, Michael Jackson or Joe Bloggs, then that is what you found yourself automatically saying instantly – then feeling like an idiot.

This is a tough one, but in my option is if I just want a quick quote, I just fake a phone number and email address just in case!

By: George

George — Fri, 30 Mar 2007 16:50:28 +0000

Kevin,
Do you think this is a malicious act by insurers or do you think they don’t know what they are doing?

By: Kevin

Kevin — Fri, 30 Mar 2007 16:07:34 +0000

From an aggregator point of view, we try to police as best we can the outbounding that our insurnace partners conduct.

We also, conduct ‘Test’ quotes and this week we had somoeone calling and asking to speak to Mr Test Test!

By: George

George — Fri, 30 Mar 2007 15:12:09 +0000

Good post Ernest! It’s spam like this that breeds hate and distrust. It’s also easily avoidable.

(I do enjoy an outbounded call saying “Hello Mr. Mouse, I’m calling about your quote”)