Comments on: The Comparison Consortium and the ABI – Is It Destined To Fail? http://www.insiders-view.co.uk/the-comparison-consortium-and-the-abi-is-it-destined-to-fail/00540 Insurance Blog Tue, 07 Sep 2010 02:10:43 +0000 http://wordpress.org/?v=2.9 hourly 1 By: neil http://www.insiders-view.co.uk/the-comparison-consortium-and-the-abi-is-it-destined-to-fail/00540/comment-page-1#comment-41843 neil Fri, 06 Nov 2009 12:56:20 +0000 http://www.insiders-view.co.uk/?p=540#comment-41843 I work in the insurance industry and would love to share my views but on a private basis !!!! I work in the insurance industry and would love to share my views but on a private basis !!!!

]]> By: Clive http://www.insiders-view.co.uk/the-comparison-consortium-and-the-abi-is-it-destined-to-fail/00540/comment-page-1#comment-38083 Clive Fri, 14 Aug 2009 14:35:38 +0000 http://www.insiders-view.co.uk/?p=540#comment-38083 Why do confused just seem to feature welsh customers in their tv & radio ads? Why do confused just seem to feature welsh customers in their tv & radio ads?

]]> By: Ernest http://www.insiders-view.co.uk/the-comparison-consortium-and-the-abi-is-it-destined-to-fail/00540/comment-page-1#comment-37070 Ernest Wed, 22 Jul 2009 12:13:54 +0000 http://www.insiders-view.co.uk/?p=540#comment-37070 @Jonathon French, you raise a very good point there. None of us, on the "outside" at least (if we are), know who's being consulted on the guidelines being laid down by the Comparison Consortium beyond the committee members. One of the most interesting members of the Committee (having eventually found your website @Mason), is that of Thomas Adalbert of Beat That Quote. We're told that BTQ were laughed out of the room at previous comparison website/guideline setting attempts. Through the jostling for ego hierarchy amongst the comparison websites, the one thing that united the whole room was their commonly held point of view of BTQ and also those of intrusive spam ...oh, and look, Call Connection are on the committee too. How can customers expect to be protected when the committee has a vested interest in spamming and misleading? <em>*that's an honest question, which could perhaps be interpreted as being more aggressive than it is intended*</em> @Jonathon French, I would also like to back you on your comment that the guidelines will need to go further than what is currently laid down by the FSA ...and actually adhered to. I wonder how long it will take before the mistake of letting Defaqto in on the act will become apparent to the outsiders of this committee? @Jonathon French, you raise a very good point there. None of us, on the “outside” at least (if we are), know who’s being consulted on the guidelines being laid down by the Comparison Consortium beyond the committee members.

One of the most interesting members of the Committee (having eventually found your website @Mason), is that of Thomas Adalbert of Beat That Quote. We’re told that BTQ were laughed out of the room at previous comparison website/guideline setting attempts. Through the jostling for ego hierarchy amongst the comparison websites, the one thing that united the whole room was their commonly held point of view of BTQ and also those of intrusive spam …oh, and look, Call Connection are on the committee too.

How can customers expect to be protected when the committee has a vested interest in spamming and misleading? *that’s an honest question, which could perhaps be interpreted as being more aggressive than it is intended*

@Jonathon French, I would also like to back you on your comment that the guidelines will need to go further than what is currently laid down by the FSA …and actually adhered to.

I wonder how long it will take before the mistake of letting Defaqto in on the act will become apparent to the outsiders of this committee?

]]> By: George http://www.insiders-view.co.uk/the-comparison-consortium-and-the-abi-is-it-destined-to-fail/00540/comment-page-1#comment-37069 George Wed, 22 Jul 2009 11:39:40 +0000 http://www.insiders-view.co.uk/?p=540#comment-37069 @Mason We've applied to be a member - let's see if we can get an insiders view(!) <img src="http://www.insiders-view.co.uk/wp-content/uploads/2009/07/comparison-consortium-accredited.png" alt="Comparison Consortium Acrreditation" /> @Mason
We’ve applied to be a member – let’s see if we can get an insiders view(!)

Comparison Consortium Acrreditation

]]> By: Bob http://www.insiders-view.co.uk/the-comparison-consortium-and-the-abi-is-it-destined-to-fail/00540/comment-page-1#comment-37061 Bob Wed, 22 Jul 2009 08:05:36 +0000 http://www.insiders-view.co.uk/?p=540#comment-37061 Its about time, comparison websites don’t always have the consumer in mind, to them it’s about money, which is understandable. The question I would like to know is "with the introduction of Comparison Consortium and the ABI working together to standardise and regulate the comparison industry, will Directline change its stance on comparison websites?" Its about time, comparison websites don’t always have the consumer in mind, to them it’s about money, which is understandable. The question I would like to know is “with the introduction of Comparison Consortium and the ABI working together to standardise and regulate the comparison industry, will Directline change its stance on comparison websites?”

]]> By: Jonathan French http://www.insiders-view.co.uk/the-comparison-consortium-and-the-abi-is-it-destined-to-fail/00540/comment-page-1#comment-37060 Jonathan French Wed, 22 Jul 2009 07:57:02 +0000 http://www.insiders-view.co.uk/?p=540#comment-37060 While the ABI supports the principle of this initiative to improve the customer experience of comparison web sites, the proof of the pudding will be in the eating. It's not clear which comparison sites are actually signed up to the Code of Conduct (which contrary to reports, including this blog, was not developed in partnership with the ABI), and in any case the Code doesn't appear to say anything beyond what is already required of insurance comparison sites by existing FSA regulation. The ABI has set up a Working Group with insurers, brokers and representatives of the major comparison web sites, which we believe will provide a much better way of improving the customer experience of insurance comparison sites and of the insurance industry in general. While the ABI supports the principle of this initiative to improve the customer experience of comparison web sites, the proof of the pudding will be in the eating. It’s not clear which comparison sites are actually signed up to the Code of Conduct (which contrary to reports, including this blog, was not developed in partnership with the ABI), and in any case the Code doesn’t appear to say anything beyond what is already required of insurance comparison sites by existing FSA regulation. The ABI has set up a Working Group with insurers, brokers and representatives of the major comparison web sites, which we believe will provide a much better way of improving the customer experience of insurance comparison sites and of the insurance industry in general.

]]> By: Ernest http://www.insiders-view.co.uk/the-comparison-consortium-and-the-abi-is-it-destined-to-fail/00540/comment-page-1#comment-37044 Ernest Tue, 21 Jul 2009 21:57:51 +0000 http://www.insiders-view.co.uk/?p=540#comment-37044 @Mason: <em>"The ABI are not linking up with the Comparison Consortium but do offer their support."</em> Please read the post very careful before giving us a reflex reaction. We've inferred nothing else to the relationship. The words "team up with" feature in your own press release and that's as far as we have understood and commented: http://www.finextra.com/fullpr.asp?id=26107 We've also noted an interesting turn of phrase in the use of "Money Extra's" Comparison Consortium!! <em>"You will of course realise like most of us in this industry that there is much more to price comparison than Insurance!"</em> Again, please re-read the post above. We've not inferred that this is solely an insurance issue. We know that data protection and consumer interests are being abused on a much wider scale. <em>"A simple cursory glance at the Comparisonconsortium website will tell you this."</em> From another Mason comment: <em>Do you ever use google?</em> I tried to find your website with one of them there search engine things but with my limited knowledge of Google, all I found was this rather revealing blog! <a href="http://i31.tinypic.com/og9xr5.jpg" target="_blank" rel="nofollow"><img src="http://i30.tinypic.com/dote7s.jpg" border="0"> @Mason:

“The ABI are not linking up with the Comparison Consortium but do offer their support.”

Please read the post very careful before giving us a reflex reaction. We’ve inferred nothing else to the relationship. The words “team up with” feature in your own press release and that’s as far as we have understood and commented: http://www.finextra.com/fullpr.asp?id=26107

We’ve also noted an interesting turn of phrase in the use of “Money Extra’s” Comparison Consortium!!

“You will of course realise like most of us in this industry that there is much more to price comparison than Insurance!”

Again, please re-read the post above. We’ve not inferred that this is solely an insurance issue. We know that data protection and consumer interests are being abused on a much wider scale.

“A simple cursory glance at the Comparisonconsortium website will tell you this.”

From another Mason comment: Do you ever use google?

I tried to find your website with one of them there search engine things but with my limited knowledge of Google, all I found was this rather revealing blog!

]]> By: richard mason http://www.insiders-view.co.uk/the-comparison-consortium-and-the-abi-is-it-destined-to-fail/00540/comment-page-1#comment-37027 richard mason Tue, 21 Jul 2009 13:44:48 +0000 http://www.insiders-view.co.uk/?p=540#comment-37027 Ernest, I guess the latest press release on this subject is not reaching you all the way over there in Norwich. I always thought that you guys at Adrian Flux had your fingers firmly on the pulse, I am now beginning to think that they have been shoved in your.........eyes :) The ABI are not linking up with the Comparison Consortium but do offer their support. You will of course realise like most of us in this industry that there is much more to price comparison than Insurance! A simple cursory glance at the Comparisonconsortium website will tell you this. If you haven't poked out your own eyes, then your cynicism seems to be clouding your vision and this is a case of the insiders view being much worse than the outsiders! Always happy to chat if you want to pick the phone. Ernest, I guess the latest press release on this subject is not reaching you all the way over there in Norwich. I always thought that you guys at Adrian Flux had your fingers firmly on the pulse, I am now beginning to think that they have been shoved in your………eyes :)

The ABI are not linking up with the Comparison Consortium but do offer their support. You will of course realise like most of us in this industry that there is much more to price comparison than Insurance! A simple cursory glance at the Comparisonconsortium website will tell you this.

If you haven’t poked out your own eyes, then your cynicism seems to be clouding your vision and this is a case of the insiders view being much worse than the outsiders!

Always happy to chat if you want to pick the phone.

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